Returns Policy

RETURNS & EXCHANGE

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If you’re not 100% satisfied with the items you received, please contact us within 5 days upon receiving the items to initiate the return process. If 5 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

Additional non-returnable items:
* Gift cards
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Exchange will not be accepted if:
* Any item not in its original condition, is damaged or missing parts
* Any item that is returned more than 5 days after delivery

EXCHANGE (if applicable)

Once your items are received and inspected, we will  notify you that we have received your items. We will also notify you of the approval or rejection of your refund. If you are approved, then your exchange will be processed, and a store credit will be provided within a certain amount of days to use on our online store.

If you need to exchange it for the same item, send us an email hello@muumuustore.com

Shipping
To return your product, you should mail your product to our store in Lebanon

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.